milyons Privacy Policy
At milyons, protecting your personal information is something we take seriously. This Privacy Policy explains exactly what data we collect when you use the milyons platform, why we collect it, how we use and store it, who we share it with, and what rights you have as a registered player in the Philippines under the Data Privacy Act of 2012.
Our Commitment
How milyons Approaches Your Privacy
These six principles guide every decision we make about how personal data is collected, handled, and protected across the milyons platform.
Purpose Limitation
milyons only collects personal data that is necessary for operating the platform — account creation, identity verification, payment processing, and responsible gaming compliance. We do not collect data beyond what is needed for these defined purposes.
Security by Design
All personal data stored by milyons is protected using TLS 1.3 encryption in transit and AES-256 encryption at rest. Access to player data within our systems is restricted to authorized personnel only, on a strict need-to-know basis.
Full Transparency
We tell you exactly what data we hold, why we hold it, and how long we keep it. This Privacy Policy is written in plain language — not buried in jargon — so every Filipino player can understand how their information is used.
Your Data, Your Rights
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. milyons provides a clear process for exercising each of these rights without unnecessary friction.
No Data Selling
Your personal data is never sold to third parties. milyons only shares data with carefully selected service providers who are contractually bound to handle your information in compliance with Philippine data privacy law and our own strict data protection standards.
Minimal Retention
milyons retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by Philippine law and regulatory obligations. When data is no longer needed, it is securely deleted or anonymized.
1 Who We Are
milyons (referred to in this Policy as "milyons", "we", "us", or "our") operates the online casino and sports betting platform accessible at milyons.net and any associated mobile interfaces. milyons is operated within the PAGCOR regulatory framework and serves registered players in the Philippines.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), milyons acts as the Personal Information Controller in respect of the personal data of its registered players and site visitors. This means we are responsible for determining the purposes and means of processing your personal data and for ensuring that your data is handled lawfully and securely at all times.
Scope: This Privacy Policy applies to all personal data collected through the milyons website, mobile interface, customer support channels, and any other interaction you have with the milyons platform. It applies to all registered players, prospective players, and general site visitors.
2 Personal Data We Collect
milyons collects the following categories of personal data depending on how you interact with our platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, nationality | Account registration and KYC verification |
| Contact Data | Mobile number, email address, residential address | Account registration |
| Financial Data | GCash number, Maya account, bank account details (name and number only), transaction history | Deposits and withdrawal requests |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | During gameplay and platform use |
| Technical Data | IP address, device type, browser type, operating system, device fingerprint | Automatically on platform access |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact milyons support |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, cooling-off periods | When you use responsible gaming tools |
milyons does not collect sensitive personal information such as biometric data, health records, or political affiliations except where specifically required by Philippine anti-money laundering regulations or court order.
3 How We Collect Your Data
milyons collects personal data through the following channels:
- Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawal requests, contacting our support team, or participating in promotions;
- Automated collection: Technical data collected automatically when you access the milyons platform, including through cookies, server logs, and device fingerprinting technology;
- Third-party sources: Identity and fraud verification data received from licensed KYC providers; transaction data received from payment processors such as GCash, Maya, and banking partners; and regulatory data received from PAGCOR or other authorized Philippine regulatory bodies where required by law.
No covert collection: milyons does not purchase personal data from data brokers or collect data from your social media profiles without your explicit consent.
4 Why We Use Your Personal Data
milyons uses your personal data for the following specific purposes:
- Account creation and management: To register your milyons account, verify your identity, maintain your account profile, and manage your account settings;
- Payment processing: To process deposits and withdrawals via GCash, Maya, bank transfers, and other supported payment methods in Philippine Peso;
- KYC and regulatory compliance: To verify your age (21+), identity, and source of funds in compliance with PAGCOR regulations and the Philippine Anti-Money Laundering Act;
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, duplicate accounts, bonus abuse, and unauthorized access;
- Platform operation and improvement: To deliver game content, process bets, calculate winnings, and continuously improve the milyons platform experience;
- Responsible gaming compliance: To enforce self-exclusion requests, deposit limits, cooling-off periods, and other player protection measures;
- Customer support: To respond to your queries, resolve disputes, and communicate important account information;
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have given your consent to receive such communications and subject to your marketing preferences.
5 Legal Basis for Processing
milyons processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
- Contractual necessity: Processing required to perform our contract with you as a registered milyons player — including account management, payment processing, and game delivery;
- Legal obligation: Processing required to comply with Philippine laws and regulations, including PAGCOR licensing conditions, anti-money laundering obligations, and tax reporting requirements;
- Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming enforcement, where these interests are not overridden by your data protection rights;
- Consent: Processing for direct marketing communications, non-essential cookies, and any other purpose where we have obtained your prior consent. You may withdraw consent at any time.
6 Sharing Your Personal Data
milyons does not sell your personal data. We share personal data only with the following categories of recipients, and only to the extent necessary for each stated purpose:
- Payment processors: GCash, Maya/PayMaya, GrabPay, BPI, BDO, Metrobank, and other licensed Philippine payment providers, for the purpose of processing your financial transactions;
- Identity verification providers: Licensed KYC and AML compliance service providers who assist in verifying player identity, age, and source of funds;
- Game content providers: Third-party game studios and live casino operators who provide game content on the milyons platform. These providers may receive anonymized or pseudonymized session data for game operation purposes;
- Fraud prevention services: Providers of device fingerprinting, IP analysis, and fraud scoring services used to protect the integrity of the milyons platform;
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and any other Philippine government authority where disclosure is required by law or court order;
- IT infrastructure providers: Cloud hosting and data center providers who store milyons platform data within secure, compliant infrastructure. All such providers are bound by data processing agreements that impose equivalent data protection obligations.
All third parties with whom milyons shares personal data are contractually required to implement appropriate technical and organizational security measures and to process your data only in accordance with milyons' instructions and applicable Philippine law.
7 Cookies & Tracking Technologies
milyons uses cookies and similar tracking technologies on its platform to ensure proper functionality, improve user experience, and support security and fraud prevention. The following types of cookies are used:
- Essential cookies: Required for the platform to function correctly — including session management, login authentication, and security tokens. These cannot be disabled without affecting platform functionality;
- Functional cookies: Remember your preferences such as language settings, game display preferences, and responsible gaming tool configurations;
- Analytics cookies: Collect anonymized data about how players use the milyons platform, which pages are visited most frequently, and how players navigate between games. This data helps us improve the platform;
- Security cookies: Used for fraud detection, bot prevention, and device fingerprinting to protect your account and the integrity of the milyons platform.
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing and using the milyons platform, though some functionality may be reduced. Note that essential and security cookies cannot be disabled as they are integral to platform operation and player account protection.
8 Data Retention
milyons retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:
- Account data and KYC documents: Retained for the duration of your active account relationship with milyons, plus a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations;
- Financial transaction records: Retained for a minimum of five (5) years following the date of each transaction, in compliance with the Anti-Money Laundering Act of 2001 and its amendments;
- Gaming and betting history: Retained for three (3) years following account closure or the date of the relevant gaming session;
- Customer support records: Retained for two (2) years from the date of the last interaction;
- Marketing consent records: Retained for the duration of your consent, plus one (1) year following withdrawal of consent;
- Self-exclusion records: Retained permanently to prevent re-registration in breach of a self-exclusion order.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be attributed to any individual player.
9 Data Security
milyons implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- TLS 1.3 encryption for all data transmitted between your device and the milyons platform;
- AES-256 encryption for all personal and financial data stored in milyons databases;
- Role-based access controls ensuring that only authorized milyons personnel with a legitimate business need can access player personal data;
- Multi-factor authentication for all internal systems that process player personal data;
- Regular security audits, vulnerability assessments, and penetration testing conducted by independent security specialists;
- Automated anomaly detection systems that monitor for unusual access patterns or potential data breaches in real time.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, milyons will notify the Philippine National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players as soon as reasonably practicable, in accordance with the requirements of the Data Privacy Act of 2012.
10 Your Data Protection Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by milyons. To exercise any of these rights, contact our Data Privacy Officer at [email protected] with the subject line "Data Privacy Request".
Data Privacy Act of 2012
Your Rights as a milyons Player
Right to Access
You have the right to request a copy of the personal data milyons holds about you, along with information about how it is being used and with whom it has been shared.
Right to Correction
You have the right to request correction of any inaccurate or incomplete personal data held by milyons. You can update most account details directly through your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to milyons' legal retention obligations under Philippine law.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can manage your marketing preferences in your milyons account settings.
Right to Block or Suspend
You may request that milyons suspends processing of your personal data while a complaint or correction request is being resolved, without requiring deletion of the data.
Right to Complain
If you believe milyons has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the Philippine National Privacy Commission.
11 Children & Minors
The milyons platform is strictly intended for individuals aged 21 years and above in accordance with Philippine gambling regulations. milyons does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, that account will be immediately closed, all associated data will be deleted, and any funds will be handled in accordance with applicable Philippine law.
If you believe that a minor has registered an account on milyons, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.
12 Updates to This Privacy Policy
milyons reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in Philippine law or regulatory requirements, or improvements to the milyons platform. When material changes are made to this Policy, we will notify registered players by email or via an in-platform notification at least seven (7) days before the changes take effect.
The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how milyons protects your personal data. Your continued use of the milyons platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms.
13 Contact Us & Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or have a concern about how milyons has handled your personal data, please contact our Data Privacy Officer:
- Email: [email protected] — use the subject line "Data Privacy Request" for faster routing
- Response time: We will acknowledge your request within three (3) business days and aim to resolve it within fifteen (15) business days
- Regulatory complaints: If you are not satisfied with our response, you may file a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph
Please include your registered email address and account ID in all data privacy correspondence to help us locate your records and process your request as quickly as possible.
Play with Confidence at milyons
Your data is protected, your identity is secure, and your rights are respected. Explore everything milyons has to offer — hundreds of games in Philippine Peso, instant GCash deposits, and 24/7 support. For players aged 21 and above.